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The card status is "temporarily frozen." How to deal with it?

If the card status shows "Temporarily Frozen," it is due to high-risk consumption behavior (such as multiple failed transactions), and the card issuer has temporarily frozen it. The typical duration of a temporary freeze is 24 hours, after which it will automatically thaw, and the card status will return to "Active."

No action is required when the "Temporarily Frozen" status occurs; simply wait 24 hours for the automatic defrost.

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Last modified: 2024-05-17Powered by