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Additional Fee Explanation for Exceptional Business Scenarios

High Consumption Refund & Authorization Revocation Scenarios for Users, Follow the Instructions Below:

Available Card Ranges:

Supported card ranges are as follows:

529587/538738/526144/414822

The fee rate and usage requirements for these card segments are essentially consistent.

Apart from the card segments listed above, other segments within the system do not support this business scenario. Violating card usage requirements will trigger system risk control leading to card lock & account freeze.

Core Card Information:

Issuing Bank: Hong Kong; Card Currency: US Dollar Card, supports all currency transactions, automatically converted to US Dollar settlement.

Card Validity: 2-3 years; 3D Secure: Supported by some card segments.

The card supports custom cardholder names and billing addresses, supports binding with PayPal, and supports PayPal refunds back to the card.

Risk control requirements are relaxed, no limit on refund rates on consumption. However, a large amount of failed transactions and numerous small transactions are prohibited.

Fee Information:

Fee rate details can be checked on the card opening page. Card opening fee: $3 per card; recharge handling fee: 3%; consumption refund & authorization revocation fee: 5%

Other fees can be referred to in the detailed description on the card opening page.

Core Points to Note:

Single card transaction limit: $350 per transaction; card balance limit: cannot exceed $350. Annual spending limit: $3000 (includes the total amount of consumption refunds credited; exceeding this amount, credits will be frozen and have to wait one year to unfreeze.) That is, the total amount of consumption refunds (credits) per card cannot exceed $3000 per year.

Customer Support:

For rare instances where card usage triggers risk control and the card is "suspended" by the issuing bank (under which the card is locked and no operations can be performed), contacting customer service can assist (card balance can be withdrawn after card cancellation).
Card consumption freeze abnormal handling: Normal settlement time for card consumption & card consumption refunds is 1-15 days. If any transaction takes more than 30 days to settle, contact customer service for assistance (i.e., consumption refunds successful but frozen by the issuing bank, we can assist in crediting). Note: The total amount of consumption refunds (credits) per card cannot exceed $3000 per year.
We will promptly handle and respond to other abnormal situations and user needs.

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Last modified: 2024-05-17Powered by